Purple Cloud Premium - Cloud platform for remote monitoring, project management, RDM diagnostics, backups and secure device control, fixed limits for devices, projects, backup files and users, Premium version

Cloud platform for remote monitoring, project management, RDM diagnostics, backups and secure device control, fixed limits for devices, projects, backup files and users, Premium version

Purple Cloud is the cloud platform developed by Visual Productions for remote management of CueCore and KioscTouch series lighting control systems.

It allows real-time monitoring of device status, playback, network messages, and system performance, offering complete oversight from anywhere through an intuitive, anywhere-accessible interface. The Project Dashboard allows you to organize devices into projects, assign names and locations, and instantly view the overall status of the installation, including online devices, DMX/RDM fixtures, and event lists with status notifications. The platform integrates advanced features such as remote backup and restore of CueCore3 files, user role management, and an online RMA process for submitting and tracking repairs. Security is ensured by advanced authentication, password management, 2FA, HTTPS connections, and end-to-end encryption between cloud and devices. 

The Premium version includes all the platform's core features and has specific limits on the maximum number of devices that can be registered, projects that can be managed, backup files that can be stored, and users that can access the same account.

User benefits

• Immediate remote monitoring of device status
• Reduced intervention times thanks to real-time alerts and diagnostics
• Centralized management of multiple installations via project dashboard
• Simplified collaboration with differentiated user roles
• Greater operational security with 2FA and end-to-end encryption
• Cloud backup and rapid file recovery for business continuity
• Online RMA procedure that reduces time and complexity
• Greater number of devices, projects, backup files, and users than the Freemium version

Areas of use

• Permanent architectural installations requiring remote supervision
• Retail chains
• Museums
• Hotels and hospitality facilities
• Control rooms and AV systems requiring continuous monitoring
• Complex lighting installations with devices controlled via DMX and RDM
• Service and system integrators
• Projects requiring secure backups and remote recovery

Technical characteristics

Supported devices

• CueCore3 Powerful 4-universe architectural lighting controller: fully supported
• KioscTouch2 8" wall-mount touch screen: partially supported (only monitoring)